1. Home
  2. news
  3. Service Stream Stories - Episode 9

Service Stream Stories - Episode 9

26 August 2026
Spotify podcast website AJ

Technology, teams and transformation with Alison Jordan

In the latest episode of our Service Stream Stories podcast series, we meet Alison Jordan, our General Manager - IT Operations & Technical Delivery, and hear about the career journey that has shaped her approach to technology and leadership.

Alison brings more than 15 years of experience leading technology, infrastructure and cyber security teams across complex organisations. Her career has included major digital transformation programs, enterprise-wide technology change and building high-performing teams that support critical business operations.

In this episode, Alison reflects on what first drew her to technology, the experiences and leaders that have influenced her career, and what she has learned from leading large teams across different industries. She also shares her perspective on the role technology plays at Service Stream and the opportunities ahead as technology continues to evolve, including the growing impact of AI, cyber security and digital transformation.

But technology is only part of the story. Alison talks about the importance of people and leadership, her passion for developing others and why championing women in technology remains important to her.

There are also some personal insights, including what motivates Alison, how she continues to learn and stay curious, and what she enjoys outside of work.

Want to hear Alison's story in her own words? Listen to Episode 9 of Service Stream Stories onĀ Spotify.