Service Stream commences new Yarra Valley Water maintenance services contract

Service Stream has officially commenced delivery of its new nine-year maintenance services contract with Yarra Valley Water, marking an important milestone in our long-term partnership and expanding our role in maintaining essential water and wastewater infrastructure.

The contract commenced at 6am on Wednesday, 21 October 2026, with our teams now delivering planned and reactive civil, mechanical and electrical maintenance services across Yarra Valley Water's northern region.

The successful commencement follows months of mobilisation and preparation, including the recruitment and onboarding of over 100 employees, integration of new technology and systems, establishment of our Epping operational facility, and delivery of a substantial new fleet of vehicles and equipment.

To mark the occasion, Service Stream welcomed its new workforce to the Epping facility on Tuesday, 20 October, for a day of introductions, training and celebrations ahead of their first day on the contract.

The event brought together Service Stream and Yarra Valley Water leaders, including Service Stream's David Zropf and Yarra Valley Water's Deputy General Manager, Asset Delivery and Care, Simon Willis, to welcome the team and recognise the work involved in reaching this milestone.

"Day 1 of service provision is an important milestone in this partnership. It has been impressive to see the Service Stream and Yarra Valley Water teams working together in preparation for this day, demonstrating early that amazing things can be delivered when we work together," said David.

Following a Welcome to Country by Alex Kerr, son of Wurundjeri Elder Aunty Dianne Kerr, employees participated in their final inductions and training before receiving the keys to their new vehicles and equipment.

By 6am the following morning, the contract was live, with approximately 200 work orders received on the first day as crews commenced delivering services across the region.

The milestone reflects an outstanding collective effort from our mobilisation, operational and support teams, working closely with Yarra Valley Water to establish the people, systems and resources needed to deliver the contract.

Congratulations to everyone involved in achieving a successful commencement, and a warm welcome to our newest Service Stream team members. 

We look forward to continuing our long-standing partnership with Yarra Valley Water and delivering reliable, high-quality maintenance services for the communities it serves.