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Moving from intent to impact with our second DEI Strategy and Action Plan

10 December 2025
160425 Hyum Kim Photoshoot 015 Enhanced NR

Service Stream proudly launched its second Diversity, Equity & Inclusion (DEI) Strategy and Action Plan today. 

Building on the progress of our inaugural strategy, this plan sets out the next stage of our DEI journey through FY26-27 and outlines how we’ll continue strengthening inclusion across every part of the employee experience. 

Guided by five key pillars, it focuses on advancing gender equity, cultural capability, support through life stages, and expanding our work in disability, neurodiversity and LGBTIQA+ inclusion.

"DEI is central to how we grow and how we deliver for our people, our clients and the communities we serve, and we look forward to continuing this important work over the years ahead." 

Sarah Bottomley, Chief People Officer.

Our five pillars

DEI values OC

Organisational Culture

DEI values EE

Education and Evolution

DEI values TC

Talent Channels

DEI values PR

Partnerships & Relationships

DEI values Account

Accountability