SA - Regency ParkAn exciting opportunity to be part of a new team as a Field Supervisor. Driving and overseeing field performance and aiming for consistent delivery on all associated operational KPI’s.

We have an exciting opportunity to join our new contract with SA Water Meter Reading as a Field Supervisor and to be part of a new team beginning 1/05/2026.

Reporting directly to the Service Delivery Manager, you will be responsible for driving and overseeing field performance and aiming for consistent delivery on all associated operational KPI’s.

Nature of position: Permanent Full Time

Location:                Regency Park, SA

Reporting Line:      Service Delivery Manager

Benefits

• Permanent, full time opportunity
• Access to StreamLife and Employee Benefits Program offering retail discounts and health resources
• Join an industry leader providing essential services to the community for over 30 years
• Career development opportunities in an organisation of 5,000+ people
• Focus on reward & recognition
• Supportive team culture
• Convenient Regency Park office location

Key Responsibilities

• Ensure all contractual KPI’s are met and exceeded where possible
• Assist in maintaining a strong client relationship and act as key point of contact/liaison for meter reader performance and employee relations matters
• Ensure the quality of work is in accordance with relevant contractual requirements, company standards and to the satisfaction of the client
• Planning and coordinating all daily tasks associated with the role to ensure field operational designated responsibilities and tasks are completed in a timely manner
• Perform ad-hoc auditing, reading and field based operational investigations where required
• Report all HSE Incidents in line with Service Stream's Incident Reporting Process and Client's own requirements
• Provide an exceptional customer service and manage customer complaints within SLA timeframes
• Ensure any reporting is completed in line with Client and Management requirements

Skills and Experience

• In-field utility metering experience & ability/interest working outdoors
• People management (operational/field environment desirable)
• Extensive experience in Contract, Customer and Client management
• Intermediate level Microsoft Office including Word, Excel and Outlook + databases
• Interpersonal and communication (written and verbal) skills

About Us:

Service Stream is an equal opportunity ASX-listed business that develops and operates Australia's essential services networks across telecommunications, utilities, transport, defence, and social infrastructure industries. Specialising in designing, constructing, and maintaining new and existing networks, we provide end-to-end engineering and asset management solutions for our blue-chip client base. Committed to fostering a workplace culture that values diversity and inclusion, Service Stream actively promotes the employment of Aboriginal and Torres Strait Islanders, people with disabilities, LGBTQI individuals, and other diverse groups. As a signatory to the Veterans Employment Commitment, we also value the skills and experience of ex-ADF members and their partners, strongly considering veterans who meet the key criteria for our employment opportunities

Field Services

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