Primary Location
Job Description Summary
About the Role
Service Stream’s Utilities division are currently seeking an Assistanct Contract Manager to join our South Australian Network Services and metering team. Reporting to the Service Delivery Manager (SA), you will be responsible for supporting the day-to-day operational activities of a major water meter reading contract. Based in Regency Park (SA) and offered on a Permanent, Full Time basis, this position is an excellent opportunity for a candidate seeking development in a management position.
Nature of position: Permanent, Full Time
Location: Regency Park, SA
Reporting to: Service Delivery Manager
Key Responsibilities
- Ensure all contractual KPI’s are met and if possible, exceeded
- Develop strong client relationships and act as a key point of contact
- Ensure quality of work is in accordance with contractual requirements, company standards and to the client’s expectations
- Plan and coordinate all daily tasks associated to the field and administration staff
- Attend all client meetings and keep copies of agendas/minutes
- Manage all internal operational activities within the contract
- Promote a systematic approach to HSE issues and adhere to relevant policies & procedures
- Ensure contract variations are reported to the relevant line manager
- Ensure monthly reporting is completed in line with client and management requirements
About You
- Prior working experience in a service delivery management or supporting operational role
- Demonstrated experience in contract, customer and client management
- Previous experience in supporting a field-based operations contract is highly desired
- Well-developed written and verbal communications skills
- Exceptional problem-solving skills with the ability to manage complex issues
Benefits
- Kudos Reward and Recognition Program
- Growth opportunities within an ASX listed company
- Corporate staff discount
About Us
Service Stream, together with its subsidiaries and affiliates, is a leading national service provider to develop and operate Australia's essential communications, energy and water networks in the telecommunications, utilities and transport industries. We specialise in the design, construction, and maintenance of new and existing networks, and deliver end-to-end engineering and asset management solutions on behalf of our blue-chip client base.
Service Stream is an equal opportunity employer who believes diversity of thought, background and experience strengthens relationships and benefits our people, clients, and communities. We are committed to cultivate an inclusive and high-performing culture where our people thrive and are proud to bring their whole selves to work, inspiring a respectful and inclusive environment. Service Stream encourages and welcomes the opportunity for applicants to share their lived experiences.
Service Stream does not accept any unsolicited resume referrals from external Recruitment or Labour Hire Companies.
Department
How to Apply
If this sounds like you apply now to the Service Stream Recruitment Team via the online application button.
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