Australian urban water networks provide water and sewage to over 16 million Australians—about 80% of the population. They ensure people have access to sustainable, safe drinking water while providing sewerage management.

A mix of private and state owned water utilities operate urban water networks across the country, providing a variety of water-related services to residents and businesses in their area.

Local water utilities are responsible for recording the volume of water consumed by each customer and billing them according to standard usage charges. They rely on Service Stream to undertake the highly laborious and repetitive task of meter reading, as well as meter installation, managing local emergency repairs, and regular maintenance on the local distribution network.